by Alan Percy, Senior Director of Product Marketing, Dialogic Earlier today I suffered through another hard-to-understand, distorted conference call organized by a potential vendor. Barely able to concentrate on the topic at hand, the poor voice quality didn’t help the situation and didn’t leave me with a good impression of them or their offering.
Users Talk and Visually Interact with IVRs and Contact Centers Solely from a Browser BOULDER, CO (December 10, 2015) — Radish Systems, an award-winning mobile/enterprise software company, is pleased to announce the latest addition to its patented ChoiceView(R) multichannel ‘voice with visuals’ platform.
Making Cloud Applications Scale Reliably by Alan Percy, Senior Director of Product Marketing at Dialogic For developers of communications applications, planning for success means that their applications must scale up to accommodate the anticipated (an…
By Alan D. Percy, Senior Director of Product Marketing at Dialogic As someone who has spent most of his career in the Voice over IP industry, I’ve come to recognize the seasonable resurgence of voice and video codec discussions.
Alan Percy at Dialogic Global Headquarters by Alan D. Percy, Senior Director of Product Marketing at Dialogic “When you come to a fork in the road, take it”, Yogi Berra This last week, I did exactly that — taking a new fork in the road, starting my new role as Senior Director of Product Marketing […]
By Alan D. Percy, Senior Director of Marketing, AudioCodes With anything new, there are always plenty of questions – after a month with the new Skype for Business client and plenty of demos under our belt, here’s our collection of FAQ One of our roles as a Microsoft Gold partner is helping introduce new […]
By Alan Percy, Senior Director of Marketing, AudioCodes Plenty of important news this last week from Enterprise Connect in Orlando, including big news from AudioCodes on a new Managed IP Phone capability, an enhancement to the One Voice Operations Center offering.
A progress report card from Atlanta and WebRTC IV By Alan Percy, Senior Director of Marketing, AudioCodes Most people don’t remember getting their fourth grade report card, memories of elementary school are but a distant fog at my age. Like those early days of school, a lot is changing and the same is true with […]