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The Cure to Poor Voice Quality Starts with You

23 Dec

by Alan Percy, Senior Director of Product Marketing, Dialogic Earlier today I suffered through another hard-to-understand, distorted conference call organized by a potential vendor. Barely able to concentrate on the topic at hand, the poor voice quality didn’t help the situation and didn’t leave me with a good impression of them or their offering. 

RADISH ANNOUNCES CHOICEVIEW WebRTC

10 Dec

Users Talk and Visually Interact with IVRs and Contact Centers Solely from a Browser BOULDER, CO (December 10, 2015) — Radish Systems, an award-winning mobile/enterprise software company, is pleased to announce the latest addition to its patented ChoiceView(R) multichannel ‘voice with visuals’ platform.

Skype for Business – The FAQ

25 Apr

By Alan D. Percy, Senior Director of Marketing, AudioCodes With anything new, there are always plenty of questions – after a month with the new Skype for Business client and plenty of demos under our belt, here’s our collection of FAQ   One of our roles as a Microsoft Gold partner is helping introduce new […]

IP Phones Get Managed, Skype for Business and More from Enterprise Connect

20 Mar

By Alan Percy, Senior Director of Marketing, AudioCodes Plenty of important news this last week from Enterprise Connect in Orlando, including big news from AudioCodes on a new Managed IP Phone capability, an enhancement to the One Voice Operations Center offering.  

WebRTC IV – A Report Card

21 Jun

A progress report card from Atlanta and WebRTC IV By Alan Percy, Senior Director of Marketing, AudioCodes Most people don’t remember getting their fourth grade report card, memories of elementary school are but a distant fog at my age.  Like those early days of school, a lot is changing and the same is true with […]

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