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How WebRTC may Spark Innovation & Strengthen Customer Experiences – Part 2

09 Dec

by Anthony Hooper, Director of Engineering, and Jean-Francois Morin, Software Developer: Macadamian (www.macadamian.com) Last month we laid the groundwork for how WebRTC can change business as we know it.  This month we give you some examples. Field Support: Some troubleshooting mysteries can feel like slapstick comedies where the joke is on a hapless technician.

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