CafeX to Deliver Omnichannel Customer Engagement within Microsoft Dynamics 365

20 Oct

cafex-logoCafeX to be Microsoft’s preferred omnichannel solution provider for Dynamics 365. The immersive solution extends in-app live assistance to customers, who can interact with service representatives via text chat, co-browsing, click-to-call and face-to-face video collaboration.

StarLeaf’s Next Generation Cloud Brings Business Video to the Masses

12 Oct

starleaf-logoNew StarLeaf OpenCloud V4 delivers full featured browser based (WebRTC) dialing with Click-to-Call, and a streamlined way to incorporate quality video chat into business workflows and applications.

LONDON–October 12, 2016–StarLeaf, the leading cloud video conferencing and calling provider, has announced its next generation cloud, StarLeaf OpenCloud V4, which includes major new functionality in the form of Click-to-Call browser based dialing, APIs that pave the way for video integration with business workflows and applications, and a suite of new features to enhance user experience during a conference or direct video call.

TokBox Demonstrates Power of Embedded Live Video for Healthcare at American Telemedicine Association Fall Forum 2016

28 Sep

TokBox logoWebRTC Platform Leader to Showcase Live Video Advances at Telehealth Event

SAN FRANCISCO, CA – Sep 28, 2016 – TokBox, a Telefónica company, today announced it will be demonstrating its leading WebRTC platform at the American Telemedicine Association (ATA) Fall Forum 2016, highlighting the power of embedding real-time communications into web and mobile healthcare applications.

Intelecom Selects GENBAND’s WebRTC Gateway Solution to Integrate CRM Software and Voice Environments Augments flagship “Contact Centre” application with real-time communications capabilities

28 Sep

GENBAND logo bluePlano, TX and Maidenhead, UK, September 28, 2016 – GENBAND, a leading provider of real-time communications solutions today announced that Intelecom, a leading provider of cloud-based contact center solutions, is leveraging GENBAND’s WebRTC Gateway (formerly SPiDR) to embed real-time communications within Intelecom’s flagship “Contact Centre” solution.

89 queries. 0.835 seconds.